What shipping options do I have?
Most items are shipped via USPS Priority Mail, USPS First Class or FedEx SmartPost or Ground. Expedited shipping is available upon request. Please contact firstname.lastname@example.org for rates.
Please note that all Express Deliveries (Next Day Air and 2nd Day Air) are next Business Day only. This excludes Holidays and Weekends. Choosing Express shipping minimizes delivery days, not order processing days, which may take 1-3 days.
How do I calculate my shipping and handling costs?
Your shipping rate is determined by the total cost of your purchase will be automatically added at the end. In-Stadium pick-up is also available at no charge. Please choose "Stadium Pick-up" as your shipping option and we'll email you when your has been processed and is ready to be picked up.
What are the Shipping Costs?
Shipping of items is based on availability of items, shipping locations, shipping method selected and credit card authorization. All Express Deliveries (Next Day Air and 2nd Day Air) are next Business Day only. This excludes Holidays and Weekends. Choosing Express shipping minimizes delivery days, not order processing days.
We will make every attempt to list only in-stock items in, however there may be instances when a popular item may sell out quickly. Should this occur your order will be adjusted and processed immediately. Your credit card will only be charged for those items shipped.
In the event of a credit card problem, we will e-mail you immediately to inform you of the situation. We will then wait up to 10 business days for your response and then e-mail you once more before canceling the order. Customer Service will respond to your e-mail within 48 business hours. Hours of operation for e-mail are Monday - Friday 9:00 am - 5:00 pm PST.
How long does it take to process orders?
Due to the high volume of orders we receive daily, our policy allows for up to 3-5 business days before your order is shipped out. Sometimes we are able to ship our orders out within days of your original order place date.
Tracking your order
You will receive a tracking # for your order in your shipping confirmation email.
Please be advised that certain mail carriers do not include weekends or holidays as ship dates.
Do you ship to Canada or International?
Yes. If shipping to Canada, please checkout on the online store, choosing your shipping method. If shipping to another country, unfortunately we cannot process your order online. Please contact our Team Store to place your order.